The RiverGuide team has been a true partner in helping us maximize our Amazon performance. From campaign development through day-to-day optimization, RiverGuide has been proactive and responsive to our business needs. This collaboration has been instrumental in achieving our continued growth.
Where do I start…RiverGuide's Account Managers know their stuff! They are very quick to answer your emails, usually within 24 hours and are always there to hop on a call to discuss anything we might have on our minds. RiverGuide is a huge help in overseeing our Amazon account both on VC and SC. Without them we wouldn't have reached our sales potential as we are today. Not only that but, they want to improve our sales performance with suggestions whether it would be to lower our retail to win the buy box or add an experiential ad to capture sales we would normally not at first glance. Having our weekly calls helps make sure everyone is accountable and that we are working together as a team. Since RiverGuide works with multiple clients it helps us brainstorm ideas on what worked with other clients and what didn't.
Riverguide has brought new ways to advertise and promote our products on Amazon. They stay on top of the ever-changing ways of Amazon and communicate these changes and how they can continue to grow our sales. They have also been our right hand in everything we do to gain sales including changing pricing, setting up SKUs, ordering products, working on ways to get better reviews, etc. They have been a great partner every step of the way from setting up the product, gaining traction and continuing to increase volume on every single product.
Deeply attentive and collaborative to the core, the RiverGuide team is a joy to work with. They are also committed to driving and sustaining high campaign performances, and uncovering unique, bespoke opportunities and shopping audiences alongside their advertising partners.
Working with RiverGuide on our programmatic campaigns has been such a pleasure - their digital ecommerce savviness, optimization expertise, and consistent, dedicated attention to our campaigns has led to an improvement in performance and some of the strongest returns we’ve generated to date! Communication and alignment on campaign strategy is always thorough and clear, and the detailed, custom performance reports they provide to our team and our stakeholders is invaluable.
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